Shipping Policy

Policy Application Scope

This Shipping Policy standardizes all global order processing, packaging, logistics delivery, and exception handling rules, uniformly applicable to all customers and regions worldwide.

Free Worldwide Shipping Regulation

We provide permanent complimentary worldwide shipping for every order. There is no minimum order value or quantity requirement. No shipping fees, handling fees, or regional surcharges will be charged during checkout and transportation.

Unified US Dollar Settlement

All website transactions are settled exclusively in US dollars. The final checkout price only includes product fees without any additional logistics costs, ensuring transparent and consistent global pricing standards.

Standard Fulfillment Time

After customer payment confirmation, our fulfillment team completes order review, product freshness inspection, sealed packaging, and shipment arrangement within 1 to 3 business days to ensure product safety and integrity.

Global Unified Delivery Cycle

All cross-border orders follow a unified estimated delivery time of 6 to 12 business days for all global regions. No expedited shipping service is provided for any order type.

Real-Time Tracking Service

Once the order is dispatched, the system will automatically generate an official tracking number and send it to the customer’s reserved email. Users can check real-time transit status and delivery progress at any time.

Uncontrollable Logistics Factors

Global cross-border transportation may be affected by objective uncontrollable factors, including customs inspection delays, public holidays, extreme weather, and third-party carrier system failures.

Delay Liability Explanation

We are not responsible for delivery delays or package status changes caused by external uncontrollable factors. All delivery timeframes are estimated and cannot be fully guaranteed due to international logistics uncertainty.

Customer Customs Responsibilities

Customers are responsible for understanding and complying with local import policies and tax regulations. All import duties and local customs fees incurred during customs clearance shall be independently borne by the customer.

Logistics Abnormality Assistance

Our team continuously tracks global order logistics status. We provide official supporting documents and professional assistance for abnormal situations such as package loss and transit damage within the scope of official policies.